Project Management

The Shadow Side of Putting Everyone Else First

Caring for others is a strength until it becomes the only condition under which a leader feels allowed to act.

That is the central lesson Kristen Hadeed learned after building a business at 19 and becoming a deeply people-focused leader. Her commitment to her team created trust, value, and purpose. It also produced resentment, burnout, and a growing distance from herself.

The problem was not that she cared too much. It was that she had adopted a personal narrative equating leadership with keeping everyone happy. Changing how she led required confronting that story rather than trying to be more disciplined about serving others.

When servant leadership becomes self-neglect

Hadeed’s early strength was her ability to notice what other people needed. That sensitivity helped her build a company and a culture people loved being part of. For years, it appeared to be a natural expression of servant leadership.

Years later, she recognized the cost of taking that idea to its extreme. By focusing almost entirely on others, she had lost touch with her own needs, limits, and aspirations. Her relationships with her team remained strong, but she had little relationship with herself.

That imbalance became clearest during her lowest moments. When she overworked or felt disappointed by her team, she looked outward for an explanation. She did not examine how her own choices contributed to her frustration. Instead, she became resentful toward the people and work she had committed herself to supporting.

The lesson is important for leaders: resentment can be a signal to look inward, not proof that someone else is responsible for everything we feel.

The hidden narrative behind the behavior

Hadeed’s breakthrough came through work with an executive coach. Together, they identified a personal narrative she had carried since childhood: keeping people happy was her job.

That belief had been reinforced by everything she learned about leadership. It explained why she avoided honest feedback, resisted asking for help, and neglected necessary changes in her career. Each choice seemed protective, but the combined effect was limiting.

Her fear was straightforward. Honest feedback might upset someone. Asking for help might burden the team. Prioritizing her own development might make her look uncaring. From the inside, avoiding these actions felt responsible. In practice, the same fear kept her from becoming the leader she wanted to be.

Personal narratives often operate this way. They can hold useful truths while also narrowing the range of choices available to us. Hadeed’s story made her sensitive and supportive, but it also made those qualities serve avoidance rather than genuine care.

Changing the narrative did not require abandoning service. It required redefining what caring leadership actually asks of a leader.

What changes when leaders choose themselves

Hadeed learned that her responsibility was not to keep everyone happy. It was to be honest and supportive. Those goals can coexist with personal boundaries, high expectations, requests for help, and necessary conversations that may be uncomfortable.

This distinction has practical value. A leader who treats happiness as the primary objective may soften feedback that the work requires. A leader who never asks for help can turn personal sacrifice into an unstated expectation that everyone else should also carry more. A leader who ignores personal fulfillment may postpone changes that prevent burnout and resentment.

Choosing yourself does not turn a servant leader into a self-centered one. It creates room for more dependable service because the leader is no longer operating from depletion, hidden fear, or a false certainty about what others need.

The trade-off is that short-term discomfort may increase. Feedback can disappoint. Boundaries can disappoint. A hard conversation can disappoint. But avoiding discomfort in the name of keeping people happy can damage both the leader and the team.

A decision checklist for challenging your default response

When a leadership instinct feels automatic, use these questions before acting:

  • Am I choosing this because it serves the work, or because it protects me from conflict?** Fear of disappointing someone may be mistaken for care.
  • What story am I telling myself about what a good leader must do?** Look for rules that sound noble but leave no room for boundaries, feedback, or personal needs.
  • What am I assuming would happen if I changed my behavior?** Test that assumption instead of treating it as inevitable.
  • Who needs to hear the truth for the work to move forward?** Honest feedback may be more caring than silence.
  • What support could I request without shifting all the burden onto someone else?** Asking for help is not the same as failing to support others.
  • What small uncomfortable action would challenge the old pattern?** Set the boundary, request assistance, or begin the necessary conversation.

The aim is not to replace one rigid rule with another. It is to make room for judgment.

Start with one deliberate interruption

Hadeed recommends starting small. Choose one action that feels uncomfortable. Change a default response. Ask for help. Establish a boundary. Have the difficult conversation.

Each small interruption creates evidence that the feared outcome is not certain. It also teaches a leader that self-respect and care for others are compatible. Over time, this changes more than an individual decision. It changes the story driving the decision.

The result is not a leader who cares less. It is a leader whose care is clearer, more honest, and less likely to produce resentment. A sustainable servant leader does not remove herself from the equation. She leads herself with the same courage she expects from others.

Key takeaways

  • Servant leadership can become self-neglect when caring for others becomes the only acceptable leadership choice.
  • Personal narratives can shape leadership behavior without leaders recognizing their influence.
  • Avoiding feedback, help, and boundaries may preserve immediate comfort while limiting long-term effectiveness.
  • Choosing yourself does not mean abandoning others; it supports more honest and sustainable care.
  • Start with one small action that challenges an automatic response.

Frequently asked questions

How can a servant leader care for others without neglecting herself?

By treating boundaries, honest feedback, and requests for help as part of responsible leadership rather than acts of selfishness.

What is a personal narrative in leadership?

It is an underlying story about who a leader must be or what they must do. Hadeed’s coach helped her recognize a childhood-formed narrative that made keeping people happy her central responsibility.

Why do some leaders avoid giving honest feedback?

They may fear that honesty will upset people or make them appear uncaring, even though avoiding necessary feedback can create greater problems.

What is the first step toward changing a harmful leadership pattern?

Identify the belief driving the pattern, examine the fear attached to it, and take one small action that challenges the usual response.

Source & credits. This article was originally published by www.leadershipnow.com. All images belong to the original publisher. Content and images remain © their respective owners and are shared here for informational, non-commercial purposes with full attribution.

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